Helen Leonard Photography’s 100% Satisfaction Guarantee

You can rest easy when booking photoshoot with me, knowing that you have my 100% Satisfaction money back guarantee, this is because I am so confident that you will LOVE your experience with me. Artboard 1@144x

Terms of Guarantee

The balance due for your shoot is due on the day of the shoot but you don’t have to pay this until the end of our session. This way you don’t have to pay the balance unless you are 100% happy with how the shoot has gone.

On your shoot if at any point you are not happy with the direction we are going you must inform me straight away, communication is key, this will at last give me a chance to put the situation right, if you are still not happy then you don’t have to pay your balance.

Please have realistic expectations of your shoot, chances are you are booking my services because you have seen the types of images I produce and you want me to do the same for you, We will discuss your expectations and want you want from the photoshoot in the run up to the day of the shoot, if there is anything I can’t do I will inform you before the shoot, and provide you with alternatives.

Whilst I encourage you to get ideas from magazines, celebrity clippings and pictures as a guideline to the sort of images you want us to achieve, you need to remember that replicating these images exactly may not be possible to achieve or suitable to you, your family or your needs. Again we will discuss this before the day of the shoot.

Please note that if you are not happy with a single one of the finale images you receive from me, then you would also be entitled to a refund of the cost of your package. You must not download any of the images for this refund to be valid.

I hope this gives your further peace of mind that you are in safe hands.